Privacy Policy

Effective Date: June 18, 2026

Eastlake Endodontics ("Eastlake Endodontics," "we," "our," or "us") is committed to protecting your privacy and safeguarding the personal information you provide to us through our website, telephone communications, patient forms, and other interactions.

This Privacy Policy explains how we collect, use, disclose, and protect your information.

Contact Information

Eastlake Endodontics
2452 Fenton St., Suite 303
Chula Vista, CA 91914
Phone: (619) 621-5000

If you have any questions regarding this Privacy Policy, please contact our office using the information above.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Telephone number
Mailing address
Date of birth
Insurance information
Information submitted through appointment request forms
Information submitted through referral forms
Communications sent through our website or email

We may also automatically collect certain information when you visit our website, including:

IP address
Browser type
Device information
Pages visited
Date and time of website access
Website usage statistics

How We Use Your Information

We may use your information to:

Schedule and confirm appointments
Respond to inquiries and requests
Provide dental and endodontic services
Process referrals
Improve our website and patient experience
Communicate important practice information
Send appointment reminders
Comply with legal and regulatory requirements

HIPAA and Protected Health Information

As a healthcare provider, Eastlake Endodontics complies with applicable federal and state healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

Information collected as part of your treatment may be protected health information (PHI) and is governed by our Notice of Privacy Practices, which is provided separately to patients.

This website Privacy Policy does not replace our HIPAA Notice of Privacy Practices.

SMS Text Messaging Communications

If you provide your mobile phone number and opt in to receive text messages from Eastlake Endodontics, you may receive:

Appointment reminders
Appointment confirmations
Treatment-related communications
Office notifications

SMS Consent

By providing your mobile number and opting in, you consent to receive SMS communications from Eastlake Endodontics.

Message Frequency

Message frequency may vary depending on your appointments and interactions with our practice.

Message and Data Rates

Standard message and data rates may apply according to your mobile carrier plan.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying:

STOP

After opting out, you may receive one final message confirming your unsubscribe request.

For assistance, reply:

HELP

or contact our office at (619) 621-5000.

SMS Privacy Commitment

Mobile information will not be shared, sold, rented, or transferred to third parties or affiliates for marketing or promotional purposes.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze website traffic
Enhance user experience
Support marketing and advertising efforts

You may disable cookies through your browser settings; however, some website features may not function properly.

Google Analytics and Third-Party Services

We may use third-party analytics services, including Google Analytics, to better understand how visitors use our website.

These services may collect information regarding website usage through cookies and similar technologies.

You may learn more about Google's privacy practices by visiting Google's Privacy Policy.

Information Sharing

We do not sell personal information.

We may share information only when necessary to:

Provide healthcare services
Process referrals
Work with service providers who support our operations
Comply with legal obligations
Protect the rights, safety, or property of our patients and practice

Any third-party service providers receiving information on our behalf are expected to maintain appropriate safeguards.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), subject to applicable healthcare-related exemptions.

These rights may include:

The right to know what personal information is collected
The right to request deletion of certain personal information
The right to correct inaccurate personal information
The right to limit the use of certain sensitive personal information
The right to non-discrimination for exercising privacy rights

To submit a privacy-related request, please contact our office.

Certain healthcare information governed by HIPAA may be exempt from CCPA and CPRA requirements.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party websites they visit.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website without parental consent.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact: